The City of Zachary offers water, gas, sewer, and garbage.  Not every home in Zachary has all services. And there are different rates for Customer’s that are inside and outside our city limits.

Utilities FAQs
Senior Citizen Water Rate
Bank Draft.

The City of Zachary is making changes in an effort to better serve the citizens of Zachary by relocating its Utilities Office to 4363 E. Mae Street. The department, previously located in the City Annex Building handles inquiries and complaint resolutions regarding all water, sewer and gas issues, meters and upgrades to these services. "Housing the Utilities Office on the same premises with the cities' equipment at the Utilities Maintenance Department will prove to be more beneficial because of the close working relationship with the two departments", states Lionel Lawson, Utility Director.

Any citizen needing assistance with water, sewer and gas issues can contact this office by calling 225 654-0201, Monday - Thursday, from 7:00 a.m. - 5:30 p.m. or stop by this location. This phone number will also serve for after hours and emergency assistance.

Please be reminded that this move DOES NOT affect the Utilities Payment Office or the Public Works Department, located at the City Annex Building on Main Street. Walk-in payments can still be made in person at the City of Zachary Utilities Payment Office, located at 4650 Main Street, Phone number 225 654-6871. For your information, the phone number at the Public Works Department on Main Street has been changed to 225 654-1902. The Public Works Department handles all drainage, garbage, recycling a grass cutting issues and street repair issues.

East Baton Rouge Parish Sewer and Solid Waste User Fees –
The City of Zachary bills and collects the sewer and solid waste (garbage) fees for the City-Parish. Any questions regarding these fees should be directed to the City-Parish Service Fee Business Office in Baton Rouge at (225) 389-5378.
Effective January 1, 2016, the sewer user fee rate was increased by 4%. This increase was approved by the City-Parish Metropolitan Council to fund sewer improvements as mandated by the U.S. Environmental Protection Agency and the LA Department of Environmental Quality. If your average usage bill does not accurately reflect your current usage, you may contact the Service Fee Business Office at (225) 389-5378 to request a review of your account.
Effective January 1, 2016, the solid waste (garbage) user fee increased from $19 to $20 per month for all residential households in the parish (excluding the incorporated limits of Baker and Zachary).
Ways to reduce your sewer billing include:
Reduce water usage during averaging months – (Oct, Nov, Dec, Feb, Mar, Apr)
Limit lawn watering
Repair leaking toilets and faucets
Report water leaks to your water company
Solid Waste Assistance Program
Low-income residents that met eligibility requirements will receive a monthly discount of $4.50 on the solid waste user fee. Residents receiving the discount must recertify every 12 months. For information on this program, call (225) 389-5378 or (225) 389-3090, or visit<>.



Contact Us


Utilities Office
4363 E. Mae Street
Zachary, La. 70791

Lionel Lawson
Utilities Director


  P.O. Box 310
Zachary, LA 70791

Utility Billing - 225-654-0201


Office Hours

Monday – Thursday, 7:00 a.m. – 5:30 p.m, Friday – Closed


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