Entergy Community Outreach Address
Posted by zachary on July 22, 2022
Desiree Harris, Zachary’s Entergy Customer Service Manager, addressed Mayor David Amrhein and the Zachary City Council members regarding Entergy Utility Bills, Energy Efficiency, and Storm Readiness. She discussed several factors impacting Entergy utility bills, including summer heat and increased usage, natural gas prices, and storm recovery costs. Customer bills follow natural gas prices as the fuel adjustment charge changes monthly. In June 2022, customers began seeing a Storm Restoration Charge and Offset Credit on their accounts. Storm Restoration charges include the cost and net tax benefits of rebuilding infrastructure and equipment damaged by severe storms and weather events, including hurricanes Gustav and Ike, Isaac, and the 2020 storms.
Several options are available for customers needing assistance with their Entergy utility bills. Qualifying customers who need a few extra days to pay their bills can manage their costs using level billing, a payment extension, or deferred payment arrangements. Contact Entergy at 1-800-ENTERGY for details. In addition, the following is a list of area financial agencies for customers needing assistance with their utility bills.
CATHOLIC CHARITIES - DIOCESE OF BATON R #35821727
1900 SOUTH ACADIAN THRUWAY
BATON ROUGE, LA 70808
225-336-8700
C.J. ROY
cjroy@ccdiobr.org
www.ccdiobr.org
CHRISTIAN OUTREACH CENTER
1427 MAIN ST
BATON ROUGE, LA 70802
225-377-8582
briansleeth@me.com
LIHEAP: EAST BATON ROUGE - DHDS - OFF. OF SOCIAL SERVICES
4523 PLANK ROAD
BATON ROUGE, LA 70805
225-358-4561
IRBY J HORNSBY, JR
ihornsby@brgov.com
www.brgov.com/dept/oss
POWER TO CARE: EAST BATON ROUGE COUNCIL ON AGING
5790 FLORDIA BLVD
BATON ROUGE, LA 70806
225-352-1035
SHANDA COOK-GRIMES
scook@ebrcoa.org
www.ebrcoa.org
EBR OSS - EAST BATON ROUGE OSS - ALSEN CTR
393 OLD RAFE MEYER ROAD
BATON ROUGE, LA 70807
225-775-8588
PAM LYNETTE SELVAGE
OPERATION HOPE
1346 MAIN ST
BATON ROUGE, LA 70802
225-343-7961
LYDIA TAYLOR
ohope@idsmail.com
SALVATION ARMY - BATON ROUGE (Power to Care - participating location)
7361 AIRLINE HIGHWAY
BATON ROUGE, LA 70805
225-355-4483
KAREN HILLS
karen_hills@uss.salvationarmy.org
SALVATION ARMY - KATRINA AID TODAY
2156 WOODDALE BLVD SUITE 139
BATON ROUGE, LA 70806
225-926-2991
MARLA QUIETT
SHILOH MISSIONARY BAPTIST CHURCH CHARITABLE FOUNDA
185 EDDIE ROBINSON SR DR
BATON ROUGE, LA 70802
225-343-5855
CYNTHIA POLLAR
VOA - VOLUNTEERS OF AMERICA - CORP OFFICE
3949 NORTH BLVD
BATON ROUGE, LA 70806
225-387-0061
VOA - VOLUNTEERS OF AMERICA - GREATER BATON ROUGE
2124 WOODDALE BLVD
BATON ROUGE, LA 70806
225-925-2372
SHAMELL LAVIGNE
slavigne@voagbr.org
www.voagbr.org
VOA - VOLUNTEERS OF AMERICA GBR
2600 FLORIDA BLVD
BATON ROUGE, LA 70802
225-346-8182
EBONESS BLACK
eblack@voagbr.org
www.voagbr.org
POWER TO CARE: BATON ROUGE CAPITAL AREA AGENCY ON AGING
6554 Florida Blvd
Baton Rouge, LA 70806
225-922-2525
dlyons@capitalaaa.org
www.capitalaaa.org
Free or low-cost steps for customers:
Change air filters and consider having you’re A/C inspected.
Set your thermostat at 78 degrees or the highest comfortable temperature.
Buy a programmable thermostat.
Use fans to cool off.
Close blinds, shades, and curtains to keep the heat out.
Close air conditioning vents in rooms that are not in use.
Seal cracks and holes around doors, windows, and ductwork.